Since the early 2000s, Amazon has been disrupting and challenging businesses in most consumer product and service industries. The ecommerce giant has single-handedly transformed the way that consumers choose to spend their money, find the products they want, and get the products to their homes. For some time, the businesses that have traditionally been able to rely on in-person traffic to drive sales felt safe from Amazon’s growth, but now that’s changing too. With developments such as the...

Large c-store chains are expanding and with big box stores like Walmart have recently expanded into the convenience store industry , the competition is getting even more intense. To keep attracting customers and driving profits for your store, you will have to do things differently to compete. As a small c-store owner, you may be wondering how you can compete with the c-store giants. We have a few tips that will ensure your customers will continue to pick your business over a large c-store...

Competition is heating up and not just among convenience stores, but with all retailers. Customers' demands have changed and providing access to quality products as quickly as possible is top priority. People are strapped for time and they appreciate the convenience of getting things they actually want and need easily, especially meals. Amazon's revenue may have increased by 38% in the last year, but what they are still unable to provide is fresh food ready to eat the moment a customer pays for...

We’ve talked about the changes in the way c-store customers shop quite a few times. What you may not be aware of is the fact that in the past four years, overall consumer trips to any retail location have steadily declined. Even during the holiday quarters, trips are down three trips per household. While overall, studies show that these numbers are being driven by the ways that younger generations spend their money (or don’t spend their money), there is more that you should understand about the...

While at first glance your store may appear clean, it may not be what your customers see. No matter the business, customers want to buy their products from a clean store. An unclean store goes beyond the physical appearance, it is the small things that matter too; such as the smell, under-stocked shelves, or poor staff appearance. The reality is: an unclean store will drive business away and decrease sales.

We know that customers hate surprises. Most companies have hidden fees and confusing rates that end up costing you more. They take advantage and hide charges that are in the small print that you do not see until it’s too late. The charges end up costing you a fortune, but to end your contract will cost you even more money.

There’s a lot of myths surrounding EBT processing. Some common concerns may be:

Make the best selling items easier to find

Business Owners should pay close attention to the latest trends. If you can predict the emerging trends, you can determine what business decisions you should make for the upcoming year. Summer is starting, and the latest trends are coming with it. There will likely be frequent stops at convenience stores to stock up on snacks and refuel. In-store sales have only continued to grow since 2002 and this summer will be no different. To help you anticipate what this summer has in store, we have put...

It’s no surprise that consumers prefer establishments that are clean and safe, even convenience stores. No one wants to risk getting sick simply from using the restroom or grabbing a snack. If you aren’t keeping your c-store clean and complying with regulations, you are not only putting the health and safety of consumers and employees at risk, you’re risking your business too. Take a moment to consider the possible outcomes of not maintaining a clean store or following foodservice safety rules.