Our Merchant Spotlight for September goes to AJ Jabr, a multi store owner in Michigan. The family owned business has been successfully running Citgo Gas for 3 years and 2575 Dix Station Inc for 12 years.

Large c-store chains are expanding and with big box stores like Walmart have recently expanded into the convenience store industry , the competition is getting even more intense. To keep attracting customers and driving profits for your store, you will have to do things differently to compete. As a small c-store owner, you may be wondering how you can compete with the c-store giants. We have a few tips that will ensure your customers will continue to pick your business over a large c-store...

You may have heard people say that you need to understand your customer 'demographics'. Demographics are facts or characteristics that can be counted or measured about a certain population or group of people. These numbers can help people like business owners and government officials make decisions about certain areas.

We know that customers hate surprises. Most companies have hidden fees and confusing rates that end up costing you more. They take advantage and hide charges that are in the small print that you do not see until it’s too late. The charges end up costing you a fortune, but to end your contract will cost you even more money.

There’s a lot of myths surrounding EBT processing. Some common concerns may be:

Since 2018 has started our government has shutdown twice, new tax laws have taken effect, and a new government budget has finally been approved. With so many new rules being considered regularly, it's important that c-store owners stay aware of what the government is up to and how any laws could affect their business.

As we reported before, SNAP retailer requirements have changed, and these changes will impact your c-store in the immediate future. Per the changes made to the retailer qualifications, the Food and Nutrition Service (FNS) will begin implementing these finalized rules this month. You can view FNS’s webinar and download their one pager for more help preparing for the changes.

Be on the alert - there's a new EBT scam in town, and they're targeting goEBT customers. Recently, we’ve had several retailers call us and ask if we were sending them updated equipment from another company. Other retailers have asked whether we were partnering with other companies, and if they needed to send back their current equipment. These retailers reported receiving letters and emails from other companies telling them that they are being switched to a new EBT processing provider, and that...

As a convenience store owner, it’s important to know who your primary customer is and how to best serve them. If your c-store, like so many others, is in an area where most of the consumers are low-income, serving your primary customer has some unique challenges. Serving a low-income demographic doesn’t have to mean your business won’t be successful. In fact, with the right strategy, you can make your c-store a hub in your community and maximize your profits.

In 2016, it was estimated that almost $7 billion would be spent on food for the Fourth of July. Otherwise known as America's Independence day, this holiday has become an annual time of relaxation and celebration with family and loved ones. With most spending the holiday eating, it is important that you are carrying the holiday essentials. Here are our top six item categories that customers will be looking for to celebrate the Fourth of July this year.