Ravi Patel is the owner of Little Giant convenience store in Calhoun, Georgia. For the last six years, Patel has strived to make his business better than his competition by going above and beyond in the areas of customer service and convenience.
Why Little Giant?
Patel has never been the type to sit in front of a computer. He thrives off human interaction and loves being able to work around people every day talking to them and getting to know their families and everyday lives. He values his relationships with his customers and he strives to get to know who they are and what their favorite products are. Even though some customers may not want to chat, Patel goes out of his way to make sure that each and every person is properly greeted and assisted with anything they may need.
Patel also works with his wife and mother, who are huge assets to his store. They do everything from stocking to running the register, and they play a big part in Little Giant's success.
What is Patel Doing Different?
What Are His Plans?
Growth. The number one thing on Patel’s mind is expanding his business into a second c-store location. He hopes that this will help him form new relationships with customers in a different area. Owning a c-store means working long hours, and Patel believes that “everything takes time.” With the second store already in the works, it looks like the Little Giant family will be getting larger in 2017.