When it comes to operating a successful convenience store, the employees are everything. They are there to make sure that the shelves are stocked, to provide customers with outstanding service, and to make sure that your store is maintained during day-to-day operations. If you run a small c-store with only a handful of employees or if you are looking to expand, it can be challenging to figure out which employees you should bring on for extra help.
In this post, we’ll cover the number of employees you should hire along with the ideal positions that they should fill to make sure that your c-store remains successful for years to come.
How Many Employees Do You Need?
This can be a tricky question to answer, and it will be different for each c-store. The goal is to find the perfect balance between having enough help for the store to run smoothly, while also not over hiring and paying more for labor than you need to. The size of your store is also an essential factor in determining the number of employees to hire.
If you run a small corner store with only one register, you will probably only need a few employees to handle the rush. On the other hand, if your c-store is much larger and is closer to the size of a small grocery store, you will need more employees to help serve customers, clean, and stock shelves.
Which Positions to Hire
Each c-store has relatively the same basic positions. You need:
someone to clean the store
someone to keep the shelves stocked
In smaller c-stores, many of these tasks will be completed by only a few people, with employees wearing many hats. This can take a toll on employees over time, and by increasing your staff, you could better position yourself for future expansion with more efficient service.
Also, if your c-store has secondary offerings like food service, you would need to employ dedicated cooks and servers to give your customers tasty meals. To decide which positions you need to hire, you need to do a thorough examination of your c-store and the services and products you offer to ensure that you are getting the help you need.
It Must Make Financial Sense
You can hire all of the employees that you want and your c-store could be running exceptionally well, but you need to remember that you are still running a business and labor costs money. You shouldn't be underpaying valuable workers, but you also shouldn't be overpaying for labor costs the c-store doesn't need. As mentioned before, it is about finding a balance that ensures you receive just enough help to keep the store running smoothly without having a bunch of employees that you don’t really need.
Once you decide the positions that you need to hire and the number of new employees you’d like to bring on, you can then use many of the latest HR and hiring tools available online to find the right candidates. Before you begin the hiring process, be sure to check out our past post on what to look for in ideal c-store employees.